AI agent security use casesSecure the systems
Secure the systems
your agents can access.
Customer records. Production credentials. Critical infrastructure.
Put controls where agent access becomes business risk.
Find the controls relevant to your workflow.
Choose the workflow to protect, the testing you need or the evidence to review. Each page explains the scope and the relevant product or service.
Separate incident diagnosis from production changes.
An operations agent can inspect logs and propose recovery actions. Give it explicit permissions for any command that changes production.
- A consequential action
- A retrieved runbook instructs the agent to delete or rebuild a production database.
- The boundary to review
- Constrain commands, resources and environments; define the review path for changes with production impact.
- The evidence to keep
- Acting identity, attempted operation, applied policy and the resulting decision.
Limit what one agent can ask another to do.
A coordinator, researcher and coding agent may have different access. A message from one agent should not silently grant the permissions of another.
- Verify the actor
- Identify the sender and the authority under which it is acting.
- Bound the handoff
- Evaluate recipient permissions and delegated scope before accepting work.
- Review the result
- Keep identity, policy and decision connected in the audit trail.
Agent workflows by industry.
Choose an industry to see representative agent actions, connected systems and controls to evaluate.
Oil & Gas
AI agents are entering procurement, subsurface analysis and operational planning. Their access can span supplier contracts, well data and engineering tools. Oktsec helps you test that access and control the actions your agents are allowed to take.
Agent work to govern
- Procurement & inventory: Compare quotes and stock availability while keeping supplier changes and purchasing approval under separate permissions.
- Maintenance preparation: Use equipment history to draft a work order. Keep closing an order and releasing equipment in the existing approval process.
- Contractor & technical data: Limit the agent to the assigned asset and approved recipients. Test whether a contractor document can trigger access to unrelated well data.
Controls to evaluate
- Project and asset access scope
- Permitted tools and destinations
- Reviewable action evidence
AI agent application and tool paths. Industrial control and safety systems remain under dedicated protections.
Explore oil & gas securityMining
Mining teams are using AI agents for research, internal knowledge and connected business workflows. As agents gain access to project data and tools, permissions become part of operational readiness. Oktsec helps you test what they can read, share and change.
Agent work to govern
- Research & technical analysis: Combine approved project data with technical literature. Review the analysis tools and the destinations used to share results.
- Project & contractor access: Prepare a report for one project without opening the rest of the exploration archive to the agent or an external consultant.
- Maintenance & supplier decisions: Prepare work plans or compare offers. Keep equipment release, vendor changes and purchasing approval under existing authority.
Controls to evaluate
- Project and asset access scope
- Permitted tools and destinations
- Reviewable action evidence
AI agent application and tool paths. Industrial control and safety systems remain under dedicated protections.
Explore mining securitySoftware & SaaS
Coding, release and support agents operate repositories, CI/CD, packages and administrative APIs.
Agent work to govern
- Coding agents read repositories and propose or write changes.
- Release agents install packages, trigger CI/CD and change environments.
- Support agents call administrative tools and customer facing APIs.
Controls to evaluate
- Repository and path constraints
- Tool and parameter policy
- Package and egress restrictions
Repositories, MCP servers, package registries, CI/CD, cloud workflows and internal APIs.
Explore software & saas securityFinancial services
Operations, service and research agents use customer records, payment tools and approval workflows.
Agent work to govern
- Operations agents reconcile records or update internal case workflows.
- Service agents call payment, refund or account administration tools.
- Research agents retrieve customer, transaction or market information.
Controls to evaluate
- Action and amount parameters
- Data and destination restrictions
- Human review for privileged changes
Authenticated internal APIs, payment and ledger tools, document stores and approval workflows.
Explore financial services securityHealthcare & life sciences
Administrative, research and lab agents use sensitive records, approved datasets and document systems.
Agent work to govern
- Administrative agents assemble records or update case management systems.
- Research agents retrieve approved datasets and operate analysis tools.
- Lab and quality agents coordinate document and evidence workflows.
Controls to evaluate
- Least privilege data access
- Tool and dataset allowlists
- Review before external transmission
Approved data stores, research tools, document systems and administrative APIs. Clinical decisions stay outside the agent workflow.
Explore healthcare & life sciences securityInsurance
Claims, underwriting and service agents update cases, call pricing tools and change policy records.
Agent work to govern
- Claims agents collect documents and update case records.
- Underwriting agents retrieve approved evidence and call pricing tools.
- Service agents change policy details or initiate downstream workflows.
Controls to evaluate
- Case scoped permissions
- Restricted fields and parameters
- Review gates for consequential actions
Claims platforms, document stores, policy systems, pricing services and broker workflows.
Retail & e-commerce
Catalog, service and operations agents update products, issue refunds and call supplier systems.
Agent work to govern
- Catalog agents update product content, availability or pricing inputs.
- Service agents issue refunds, credits or order changes.
- Operations agents call supplier, inventory and fulfillment APIs.
Controls to evaluate
- Price and refund thresholds
- Customer data restrictions
- Approved suppliers and destinations
Commerce administration, support tools, inventory systems, supplier APIs and publishing workflows.
Manufacturing
AI assisted maintenance and engineering workflows use work orders, production data, code, configuration and supplier systems.
Agent work to govern
- Maintenance agents retrieve telemetry and open or update work orders.
- Quality agents assemble evidence and route exceptions for review.
- Engineering agents propose code or configuration changes through approved engineering tools.
Controls to evaluate
- Read versus write separation
- Approved tools, commands and destinations
- Review before production impacting changes
Engineering repositories, maintenance systems, quality records, procurement APIs and controlled engineering tools. Direct PLC traffic and safety instrumented controls remain under dedicated OT protections.
Energy & utilities
AI assisted field, incident and engineering workflows use asset data, response tools and controlled change paths.
Agent work to govern
- Field agents retrieve asset history and prepare work instructions.
- Operations agents coordinate incidents and approved response tools.
- Engineering agents propose infrastructure or configuration changes.
Controls to evaluate
- Environment, asset and destination scope
- Mandatory review for privileged changes
- Time bound credentials and revocation
Asset data, work management platforms, incident tools and approved engineering systems. Direct control system traffic and safety functions remain under dedicated OT protections.
Public sector
Agency and public infrastructure workflows use records, service platforms, engineering tools and authenticated APIs.
Agent work to govern
- Case agents retrieve records and prepare administrative actions.
- Procurement agents compare suppliers and update workflow systems.
- Technical teams prepare changes through approved tools before they reach public infrastructure environments.
Controls to evaluate
- Role, case and environment scope
- Approved tools and destinations
- Traceable review and exceptions
Case platforms, records systems, procurement tools, authenticated APIs and approved engineering workflows. Operational and safety critical systems require dedicated controls and an explicit integration point.
Explore public sector securityLegal & professional services
Matter, delivery and operations agents use client documents, research services, billing and filing tools.
Agent work to govern
- Matter agents search approved client documents and knowledge stores.
- Delivery agents draft, transform and publish client artifacts.
- Operations agents call billing, filing or engagement management tools.
Controls to evaluate
- Matter level isolation
- External sharing review
- Tool and destination allowlists
Matter workspaces, document systems, research services, billing tools and client delivery channels.
Media & marketing
Content, campaign and research agents use asset libraries, advertising platforms and publishing channels.
Agent work to govern
- Content agents retrieve assets and publish to approved channels.
- Campaign agents call advertising and analytics platforms.
- Research agents collect external sources and customer insights.
Controls to evaluate
- Brand and channel scope
- Spend and publish thresholds
- Credential and data loss checks
Asset libraries, CMS platforms, advertising tools, analytics services and external publishing destinations.
Telecommunications
Support, network and fraud agents query accounts, provision services and update investigation cases.
Agent work to govern
- Support agents query accounts and initiate service changes.
- Network agents prepare or execute approved configuration workflows.
- Fraud agents retrieve signals and update investigation cases.
Controls to evaluate
- Subscriber and region scope
- Command and parameter restrictions
- Review for network impacting changes
Support systems, provisioning APIs, network management workflows and investigation platforms.
Logistics, travel & mobility
Service, operations and procurement agents change bookings, dispatch routes, refunds and supplier orders.
Agent work to govern
- Service agents change reservations, issue credits or contact suppliers.
- Operations agents update dispatch, route or exception workflows.
- Procurement agents call partner and marketplace APIs.
Controls to evaluate
- Change and refund thresholds
- Approved partners and routes
- Review for irreversible actions
Booking systems, dispatch platforms, partner APIs, payment tools and customer service workflows.
Examples assume the workflow is routed through a supported gateway, proxy, hook or authenticated API. They do not imply a packaged integration, regulatory certification or autonomous authority in safety critical decisions.
Assess the agent's authority.
Select the access and actions involved. Oktsec is relevant when that workflow can be routed through an enforceable integration point.
What Oktsec controls and where it integrates.
Oktsec Assessment maps the boundary. Oktsec Control governs actions on an instrumented path. Oktsec Signal reviews what agents are about to trust. Oktsec works alongside the identity, endpoint, network, monitoring and assurance systems your organization already operates.
- Agent identity, delegation and suspension
- Policy for tools, parameters, rate limits and egress
- Content and credential checks before execution
- Allow, review, quarantine and block decisions
- Signed policy distribution to local enforcement
- Redacted, hash chained and verifiable audit records
- Internal APIs, platforms and MCP servers
- Enterprise identity, ticketing and approval context
- SIEM, GRC, data platform and reporting destinations
- Organization specific policies and exception workflows
- Legacy systems that need an instrumentable action path
- Operational systems that require dedicated safety controls
- IAM, EDR, SIEM and network security controls
- Model quality, behavior and hallucination evaluation
- Legal, regulatory and certification programs
- Human review for clinical, legal, credit and safety critical decisions
- Defense in depth against prompt injection across the wider application stack
- Monitoring and governance for actions outside an instrumented Oktsec path
Start with one agent workflow.
Pick the industry pattern that matches. Oktsec Assessment exercises the action path and returns reviewed findings, evidence and remediation priorities before you expand access.