Citizen services & casework
Retrieve the documents assigned to a case and draft a response for the service team.
Keep separateAccess to other residents’ records, changes to eligibility and the release of an official decision.
Use AI to prepare case files, compare submissions and support service teams. Set limits on record access and official actions, with evidence of what the agent was allowed to do.
An assistant can help move a case forward without receiving every permission held by the person responsible for it.
Retrieve the documents assigned to a case and draft a response for the service team.
Keep separateAccess to other residents’ records, changes to eligibility and the release of an official decision.
Compare submitted material and prepare an evidence pack for procurement staff.
Keep separateSupplier master-data changes, scoring updates, payment details and award authorization.
Find candidate documents in an approved collection and prepare material for review.
Keep separateAccess to restricted collections, final redaction decisions and publication to external channels.
An agent is comparing supplier proposals. One attachment instructs it to update the supplier’s bank details through a connected administrative tool.
The document is evidence for the comparison. Its embedded instructions carry no administrative authority.
The agent’s allowlist permits proposal retrieval. It excludes the supplier bank-details update tool.
At the configured gateway, the disallowed tool call is rejected and recorded. Procurement staff retain the change process.
This is an assessment scenario, not a reported incident. Enforcement requires the administrative request to pass through the configured control.
Define the records, roles, administrative tools and environment in scope. Agree test data and operating limits before exercising the workflow.
Start with a defined service: preparing a case file, comparing supplier submissions or drafting a response from an approved records collection. Identify who owns the process and distinguish preparation from the authority to submit, publish or change an official record.
A document or prompt should not change the permissions assigned to the agent. Configure permitted tools, parameter constraints and backend access independently of model instructions. Test whether an injected instruction can reach a privileged tool or an unintended destination.
The enforcement component can run locally at a supported integration point. Review model-provider traffic, management connections and evidence exports separately. Local enforcement alone does not establish data residency or approval for a particular government environment. See Deployment for current options and requirements.
It records the request evaluated at the enforcement point, the acting identity, triggered rules and the decision. With the node key configured, the signed hash chain can be verified for integrity. It does not prove that a procurement decision was fair or that the source documents were correct.
Bring one workflow. We’ll help identify the tools and permissions to assess.
Discuss a public-sector assessment